Privacy policy
Holistic Hound Privacy Policy
At Holistic Hound, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
We only collect personal information if you provide it voluntarily by signing up for our newsletter, making a purchase, or filling out a form.
If you share details such as your name, email, or phone number, we will use them solely for the intended purpose and to improve your experience with us.
While we do not collect identifiable data from website visitors, we analyze anonymous web traffic to enhance our site. See the Google Analytics section for details.
How We Use & Share Your Information
We do not sell or share your personal information with third parties unless required by law or necessary to provide our services.
We use JudgeMe, an independent review platform, to collect customer feedback after your purchase.
We may use anonymous data to understand customer preferences and improve our offerings.
Cookies & Online Advertising
Cookies are small data files stored on your device to enhance your browsing experience.
- Essential cookies – Necessary for logged-in users and shopping carts.
- Advertising cookies – Used to display relevant ads through Google AdWords Remarketing.
To opt out of ads, adjust your settings via Google’s Ads Preferences Manager or the Network Advertising Initiative opt-out page.
Google Analytics
We use Google Analytics to track website traffic trends, such as page visits and time spent on our site. This data is anonymous and helps us improve the user experience.
Learn more:
- Google Analytics
- Google Privacy Policy
External Links
Our website may contain links to external sites. We are not responsible for their privacy policies, so we recommend reviewing their policies separately.
Newsletters & Marketing
If you subscribe to our newsletter and later change your mind, you can click "Unsubscribe" at the bottom of any email or contact us directly.
Accessing & Updating Your Information
If you need to update or delete your personal details, contact us, and we will assist you promptly.
Password Security
Your account security is your responsibility. Never share your username, email, or password with third parties. If you do, you assume responsibility for any actions taken using your credentials.
Payment Security
We do not store or process credit card details on our website.
Payments are securely handled by Stripe and PayPal, using encrypted transactions.
For more details:
- Stripe Privacy Policy
- PayPal Privacy Policy
Discount Codes & Vouchers
We offer vouchers and discount codes at our discretion. Misuse may result in termination of the offer.
Additional Information We Collect
To improve our services, we may collect:
- The URL you visited before/after our site
- Your browser type and IP address
- Customer service emails or inquiries
Privacy Policy Updates
We may update this policy to reflect changes in our practices. Check back periodically for the latest information.
Contact Us
For any privacy-related questions, reach out to us:
Email: hello@holistichound.co.nz
Phone: +64 21 295 2501
Address: 5449A State Highway 12, Kaikohe 0472
Your privacy matters to us. Thank you for trusting Holistic Hound!